Frequently Asked Questions
Lady Juliette’s House of Roses
1. What makes your candles unique?
Each candle is hand-poured in small batches, using premium soy wax and carefully curated fragrance blends. We craft each scent to evoke emotion — seductive, romantic, and unforgettable.
2. What type of wax do you use?
We use 100% natural soy wax for wax melts and for our candles we use 100% coconut apricot wax for a clean, slow burn. It’s eco-friendly, vegan, and free from toxins and parabens.
3. How long do the candles burn?
Our candles are designed to burn beautifully for about 8 hours per ounce, depending on the size and proper care.
4. Do you offer gift sets or custom orders?
Yes, we do! We offer curated gift sets and accept custom candle orders for weddings, events, and special occasions. Reach out via our Contact Page to create something uniquely yours.
5. Are your products safe for pets or sensitive skin?
Our candles are phthalate-free and made with clean ingredients. However, we always recommend checking with a veterinarian or dermatologist for specific concerns. As always keep away from all our children and fur babies alike.
6. Where do you ship?
We currently ship within the U.S., with plans to expand internationally soon. All orders are processed within 5-7 business days.
7. What is your return policy?
Due to the nature of our products, we do not accept returns. However, if your item arrives damaged or there’s an issue with your order, please contact us within 7 days of delivery and we’ll make it right.
8. How can I make my candle last longer?
Trim your wick to 1/4" before each burn, and let the wax pool reach the edge of the jar on the first use. Never burn longer than 4 hours at a time for best results.
9. Can I follow you on social media?
Absolutely. Join our world of romance and ritual:
Instagram: @ladyjulietteshouseofroses
TikTok: @ladyjulietteshouseofroses